calling prospects

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Busy Businessman on Cell Phone

Have you found yourself in this scenario?

1. You meet someone who is familiar with your business.
2. They ask you for more information.
3. You follow up, answering their questions.
4. Prospect stops following up.
5. You worry you will lose their interest.
6. You bombard them with emails and phone calls.
7. Still no response.
8. You lose a potential new partner.

I have found myself in that situation on several occasions. What I've learned is that sometimes NOT following up works just as well. I had a new prospect contact me not too long ago who was already familiar with my business. This person asked several questions and I made sure to follow up promptly.

After some time, I didn't hear from this person. I decided to try something different from my usual follow up routine. Since this person was already familiar with the business, I felt there was no need to persuade with information overload. Sometimes we are overly eager and give out way too much information. The natural tendency is to follow up too much because the thought of no response makes you feel rejected.

After a week or so, this prospect followed up with me again and was ready to start their own business within my network. This person thanked me for not being pushy and giving time to make a decision.

You see, people who are already familiar with what you do will do comparison shopping. They may reach out to others who do the same thing to get a feel for who they want to work with in the long run. Other people may have been pushy and continued to press for someone to join their network. Often, that tactic pushes people away.

When someone makes it clear that they have an idea about your business, you shouldn't treat them as someone who has never heard about it before. Following up with prospects who have never heard of your business should be handled differently. Give a someone who is familiar more time to make their decision.

Chances are they are doing more research and if you are disrupting them during this process, they will not view you as someone pleasant to work with. Put yourself in their shoes. While it is exciting to think that you could possibly have someone new in your network, sometimes you need to step back and let the person come to their own decision.

Constantly following up is not always the best answer.

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hammered_phoneThis is a follow up article to my last post titled: The Importance of the 3-Way Conference Call

I outlined why 3-way calling could benefit your network marketing business but now I'm going to go over possible reasons why it could be a disaster in the long term.

The premise of the 3-way call is to get your prospect on the phone with you and your upline sponsor. In network marketing, the biggest benefit to this is that as a new member of the business, you have the pressure taken off of you to pitch the opportunity to the prospect. Your sponsor does all of the talking while you listen in and learn from the conversation.

Below are some reasons why this may not work for your business:

You're left to depend on your sponsor

The problem with this comes in when your sponsor is unreliable. Imagine having to ask your new lead to wait until you hash out details of when you can set-up a conference call. If you can't find your sponsor, your lead will probably lose interest by the time you can get them on the phone.

You are not the expert anymore

Remember when you started your business? That made you the boss, the CEO, owner, or whatever title you wish to give yourself. Doesn't that mean you should know the ins-and-outs of your business and be able to speak about it yourself? When you get your prospect on the phone with your sponsor who does all of the talking, it can make you look as though you are not as competent to lead and train anyone on your team.

It's not easy to duplicate

When you have new members on your team, you want to have an easy system for them to duplicate. Not everyone can do 3-way calls well. If your prospect feels that this is what they will need to do and they feel uncomfortable about it, it may deter them from moving forward. Of course it is always their option but what if you are the one who feels uncomfortable about leading a call? This isn't something you want to train your team to do if you cannot follow through yourself.

These are just a few things to consider when deciding to implement 3-way calls into your business model. Remember, there is nothing wrong about introducing your prospect to your upline. However, you do not need to depend on your sponsor to do all of the talking for you. You are capable of building your team using other methods that don't require depending on someone else.

Photo credit: sxc.hu

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